Our online banking system will be getting some upgrades to improve current features, add new features, and create an overall more user-friendly experience. Starting on November 7th, you’ll be able to experience the new and improved features that will make your online banking experience a whole lot better.
A2A, the Account to Account transfer system, will be inactive starting 2 PM EST on October 31st, 2019. Any transfers scheduled after that time will not be processed, even if you received a confirmation number. The upgraded A2A system is scheduled to be available sometime after November 7th, 2019. We highly recommend that any transfers that you need done be scheduled prior to the system going inactive.
All bank accounts and scheduled transfers set up in the old system will NOT transfer to the new system. You will be required to re-enter your banking information, complete the verification process, and reset up all scheduled transfers on the new system.
Bill Pay Users
The Bill Pay system will be inactive starting at 2 PM EST on November 5th, 2019. Any payments scheduled after that time will not processed, even if you receive a confirmation number. The upgraded Bill Pay system is scheduled to be available some time on November 7th, 2019. We highly recommend that you either schedule payments prior to the system going inactive or make alternate payment arrangements.
All merchants saved in the old system will be transferred into the new system. All scheduled payments after November 7th, 2019 will transfer over to the new system and process as normal. Scheduling regular payments will continue to be free, but the new option to send payments overnight or same day will have a fee.
Popmoney, a new feature that allows you to send and receive money from other people, will be available in online banking on November 8th, 2019. The basic service will be free, but optional services such as same day payment and E-Greetings will have a fee.
Mobile App Upgrade
The app will have a new look sometime in November or December 2019. More information will be made available as we approach the launch date.
Online Banking Site
The online banking site will have a new look and be redesigned to make it more user-friendly as well as quicker access to information. In addition, you’ll be able to open new accounts (checking accounts, money market accounts, Christmas and Vacation Clubs, etc.) as well as request to link into your profile other Garden State accounts that you are an authorized signer on.